Chic Nails
Chic Nails
Chic Nails in Ghent has built its reputation primarily around detailed nail art and gel-X extensions, with reviewers specifically seeking it out for services that aren’t always available elsewhere in Norfolk.
Kelly and Thao both come up repeatedly for precision work matching reference photos. One reviewer showed an inspiration picture and said Kelly “really said hold my beer” before executing it perfectly, rating the result a full 10 out of 10. Thao gets similar praise from a customer specifically looking for gel-X extensions, a service they noted wasn’t widely available at other salons they’d tried — Thao replicated their reference photo precisely and was described as professional throughout.
Durability comes up as a specific strength too. One long-term customer, going for four years, described their sets never lifting and lasting almost a month and a half each, specifically noting the acrylic application is never lumpy. That same reviewer praised the artists’ creativity when given room to work.
Cleanliness gets independently confirmed across multiple, separately-submitted reviews — several customers specifically describe the salon as “always clean” or “spotless” without prompting, which is a meaningful pattern when it shows up unprompted across different visits rather than in response to a single standout experience.
Pricing information from a few reviews suggests a range from roughly $20 to $80 depending on the specific service and complexity of the design requested. That said, one reviewer specifically described a negative pricing experience — being charged more than what was listed on the posted menu, with staff explaining the menu had recently changed but not having an updated version on hand to show. That’s a specific, actionable complaint worth confirming pricing verbally before starting a service.
A separate complaint describes a less positive experience with brow and lash services specifically: a customer waited roughly 30 minutes past a stated 15-minute wait time, noting that five technicians appeared to be on break during that period without any acknowledgment of the delay, and ultimately decided to take their business elsewhere.
It’s worth noting that most of the strongly positive reviews here are specifically about nail services — acrylics, gel-X, and detailed nail art — while the available negative feedback clusters more around pricing communication and brow/lash wait times rather than the core nail work itself.
Given the specific, repeated, and independently-corroborated praise for Kelly and Thao’s detail work, along with genuinely strong durability reports, Chic Nails reads as a solid choice specifically for nail art and extensions. The pricing and brow-service complaints are worth keeping in mind, but they read as more isolated than a pattern affecting the salon’s core nail service quality.
Comparing this salon’s specific strengths to others covered in this guide, Chic Nails’ gel-X specialty in particular fills a gap — several reviewers across this guide’s other salons mention wanting gel-X but not finding it offered, which makes Thao’s specific expertise here more distinctive than it might first appear. For anyone specifically interested in that service, Chic Nails currently has the clearest, most repeated praise for it among the salons this guide has reviewed so far.
Bringing a clear reference photo and confirming current pricing verbally before the service starts both seem like reasonable, low-effort steps based on this salon’s documented review pattern.
The specific mix of durability, cleanliness, and detail-matching that comes up across this salon’s reviews suggests a team that’s genuinely invested in getting nail art and extensions right, even if a couple of service-adjacent complaints (pricing communication, brow wait times) suggest room for improvement outside the core nail work itself.
💬 The verdict: A strong pick specifically for detailed nail art and gel-X extensions -- request Kelly or Thao if you're bringing a specific reference photo.👍 Pros
- Kelly and Thao both specifically praised for matching inspiration photos precisely
- Acrylic sets reported lasting 4-6 weeks without lifting
- Cleanliness specifically mentioned as consistent across multiple visits
👎 Cons
- One report of being charged more than the posted menu price without an updated menu shown
- One report of a 30-minute unacknowledged wait for a lash/brow appointment
